East Idaho Credit Union is excited to announce our new Virtual Branch solution! With Virtual Branch, you can contact us using video, audio, phone, or chat as team members are available for each service. This makes it easy for you to get the help you need when you need it. We’re here to help you meet your financial goals, and our new digital support solution makes it easier than ever for you to do just that!
Here’s how it works:
Find our widget on the bottom right side of the screen on our website, Online Banking, and application platforms.

Choose what tool you would like to use to communicate with an operator. Video and Audio tools will use the microphone, speaker or camera of the device you are using.

Wait until an operator answers and start chatting! For security, we will always verify your identity before disclosing any information regarding your account.
We hope you enjoy this new service! As always, thank you for being a valued member of East Idaho Credit Union.
Contact us today to learn more about our products and services!